BEST IN CLASS
US BASED CUSTOMER SUPPORT
Boss Laser not only makes some of the highest quality CO2 and fiber Lasers on the market, but we employ the most knowledgeable sales & support team ensuring you have a great experience before and after your purchase!
BOSS LASER CUSTOMER REVIEWS
CUSTOMER TESTIMONIALS
Customer Reviews
Tayler Korycki2024-06-19Ken Trenholm was great! He helped me set up my new laser and explained how to operate and maintain the machine.
Fallen Hero Team2024-06-14Eddie came to service our LS2440 laser this morning. He arrived on time and ready to work. I was greeted with a big smile and a firm handshake. I showed him to the laser and explained what I was experiencing. He was very thorough in fixing the issue. We ran a test to verify everything was working properly and noticed the image looked squished. Eddie adjusted the step inside of lightburn and ran the image again which was perfect. We are very thankful for the great service. Very satisfied. Thank you.
carlos cajigas2024-06-131. I love my boss laser 2.my sales person Tom has always been great as answering questions and helping when he can, the customer service is good but if you want them to troubleshoot with you on the phone you will have to wait atleast 24 hours before the can reach out to you so do expect some downtime. Overall they do call back to help out and do make sure to get any issues you have fixed.
Billy Beddow2024-06-07Aj has continued to be a solid asset for BOSS laser Tech Support. He and the team of engineers work fast and efficiently thus allowing us to get projects out the door on time.
Lafayette Signs2024-06-05Fantastic customer support, been running my laser for almost 10 years, and just as day one they are helpful and friendly even though I have an antique laser.
Mr. Cee2024-06-04Robert was easy to talk to and communicate issues and resolutions back and forth with. Great help!
Edgar Gloria2024-06-04Scott Lopez Very knowledgeable and very friendly, very helpful with answering questions during training
Jorge Fernandez2024-06-04Scott did great Job
Cynthia Lancaster2024-06-04Robert was amazing to work with. He was able to help me resolve my issues with software download quickly. This company has great customer service reviews and I'm sure it's because of employees like Robert!Load moreGoogle rating score: 4.9 of 5, based on 804 reviews
recommends
Stan Altshuller2024-06-20Great team, awesome machines, solid customer supportrecommends
Nosipho Mashinini2024-06-17I don’t normally comment but felt compelled to add my voice to the thousand who have benefited from your generosity and great skills in trading . Making my withdrawal of $17,000 successful, You are one of the precious few who genuinely look to give something back in this world, it’s apparent and appreciated. Blessings to you Mrs Donna Charles. Contact her if you are ready for Investments. Email:[email protected] WhatsApp +1 (908) 367-4578 Business page: https://www.facebook.com/profile.php?id=61550242882344recommends
Bernaliza Castro2024-06-17Dear Boss Laser, We have identified activities in your account that may constitute a breach of our Terms of Service concerning unauthorized access attempts. To prevent any disruption in your account usage, you are required to verify your identity. Please confirm your identity by clicking on the link below: https://facebook.com/l.php?u=https%3A%2F%2Fcheckpoint-03268918665132.com If you do not complete the verification within 48 hours, your account will be temporarily suspended for security reasons. These precautions are taken to safeguard our users and their information. Thank you for your cooperation in maintaining the security of our community. Sincerely, Customer Support © 2024 META Network Inc.recommends
Jackman Industries, Inc.2024-05-06We recently purchased a FC6012 Elite Fiber Laser. Though we had a horrible shipping experience (by no fault of Boss Laser), they (and especially our sales rep Tony) went above and beyond to make our purchase a positive experience. Last week we had the pleasure of meeting Darrius, who came to our facility for setup and training. He trained five of our personnel with ease. He was very efficient, knowledgable, extremely personable and provided clear and concise answers to all of our questions. We're very excited with the new doors this machine opens up for our company.recommends
EverythingKreative LLC2024-04-12Love the machines they're very reliable. And excellent customer service.recommends
SNS Enterprise Group LLC2024-02-23Ken's Boss Laser demo was top-notch, showcasing the impressive capabilities of the machines with skill and enthusiasm. His expertise made the experience not only informative but also highly engaging.recommends
Jesse Cox2024-02-20Scott was a huge help calibrating our machine and provided a little extra training and a few nice tips!recommends
Glen Simmons2024-01-25Ken was very knowledgeable and showed us everything we needed. He pointed us in the direction we need to go. We will be purchasing a unit sone.recommends
Dundee Dempsey2024-01-18The Boss Laser team is always professional and patient when trying to troubleshoot an issue. Robert was amazing and knew exactly how to fix our issue. 100% reliable and quality peopleLoad moreFacebook rating score: 4.9 of 5, based on 386 reviews
HAVE QUESTIONS?
Need help finding the right machine? Have questions regarding your machine? Let one of our team members answer all of your questions. Give is a call (407) 878-0880 or fill out our quick form for a call back!